About Us

We Build AI That Cares

ResolveAI was built because support teams deserve better. We automate repetitive work so agents can focus on helping customers

Our Mission

Why We Built ResolveAI

Make world-class customer support accessible to every team so no customer waits hours for answers and no agent repeats the same reply

Teams discussion in modern office

Our Story

The Story Behind ResolveAI

BEGINING

The Problem

In 2023, our founders ran a SaaS company with 10,000 users and two support agents. Tickets piled up, response times reached 14 hours, and customers left.

DISCOVERY

The Idea

They realized repetitive questions were consuming most of their team's time. Support needed a smarter way to work.

BREAKTHROUGH

The Solution

They built an internal AI tool to answer common questions automatically. Response times dropped to 90 seconds, and customer churn fell by 35%.

TODAY

ResolveAI

That internal tool became ResolveAI, helping support teams deliver faster, more personal customer support.

Our Impact

The Numbers Behind ResolveAI

2,000+

teams trust ResolveAI with their customer support

4.2M

tickets resolved by AI in the past 12 months

4.2M

tickets resolved by AI in the past 12 months

45s

average first-response time across all customers

97%

customer satisfaction rating on AI-handled conversations

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